MCLS Online Account Webinar

What can Melba do for you?

Join us for a free 15-minute webinar covering the broad range of helpful, time-saving tools available via your MCLS online account. For details and to register, go to the MCLS Basics Webinars page.

Important services and common questions to be covered include:

Logging in

• Who is allowed to access your account?
• Unsure of your Screen Name? Try this!
• Retrieving your full login info

Using MCLS' online store

• Store overview
• A simple way to search for products
• How to request quotes and trials
• Easy ordering and checkout
• Requesting special processing is no problem. Here's how.

Managing your MCLS subscriptions

• Changed your name? New IPs? Other updates? Here's what to do.
• How to renew, modify, or cancel your subscriptions
• How to request delayed billing
• Your MCLS quotes—accept or decline them with a single click.

Running the numbers: billing, payments, and more

• How to print invoice copies anytime—instantly!
• Paying invoices via credit card
• Electronic invoicing
• Easily pull up deposits, charges, and payments for detailed review

Benefits of billing your OCLC services through MCLS

• Understanding your OCLC bill
• See your library's activity for zero-bill items (An MCLS exclusive!)
• Export reports to Excel for any time frame you choose
• Keeping tabs on your OCLC deposit account
• Don't miss our 1% prepayment credit!

[01 Jun 2010]